Office & Admin · Interact with customers to provide basic or scripted information in response to routine inquiries about products and services
This profile is intended as career exploration guidance based on federal labor data. Actual job requirements, salaries, and opportunities vary by employer and location.
Entry Salary
$25–30k
First 1–2 years
Peak Salary
$49–58k
10+ years experience
Job Outlook
-5.5% · Declining
Projected decline of -5.5% from 2024 to 2034; about 342 openings projected per year.
Time to Start
1–2 years
College degree typical
Salary data sourced from U.S. Bureau of Labor Statistics (BLS) May 2024. Actual compensation varies by location, experience, employer, and specialization.
Entry-Level Representatives
Customer Service Representatives
Experienced Customer Service Representatives
Senior Customer Service Representatives
Director of Office & Admin
You prioritize Relationships
This career is strongly aligned with Relationships — a core work value that shapes how people approach their career decisions.
You're strong in Active Listening
Active Listening is a top skill for this career, and it plays to what students like you naturally do best.
Good fit for your timeline
This career typically requires short-term training (less than 1 year), which matches common student preparation goals.
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